Claims correspondence ROI
What could faster claims correspondence return to your operation?
See how Voltaire could affect adjuster capacity, review workload, and year-one economics using your claim volume and workflow assumptions.
Calculate your potential ROI
Enter your work email to model the opportunity using your claim volume, letter mix, drafting time, and labor costs.
The calculation
What drives the estimate
Claims volume, letter frequency, drafting time, review involvement, labor cost, and adoption determine the result.
annual claims x letters per claim
Number of letters potentially supported by Voltaire each year.
current drafting time - Voltaire-assisted time
Difference between current drafting and workflow time and Voltaire-assisted time.
annual letters x minutes saved / 60
Annual adjuster capacity made available for other claim work.
hours returned x loaded hourly cost
Hours returned valued at fully loaded labor cost.
reviewed claims x review time saved x loaded review cost
Senior, supervisor, or legal review time reduced where applicable.
(labor value + review value) x year-one adoption
Capacity and review value adjusted for rollout and adoption.
(year-one modeled value - entered investment) / entered investment
Year-one modeled value compared with your quoted year-one investment.
Actual claim volumes and observed workflow times produce the most relevant result.
Potential impact
Where the value shows up
Faster correspondence can release capacity across several operational constraints at once.
More time for investigation, coverage analysis, and policyholder communication.
Less senior, supervisor, and legal review time.
More correspondence completed with the existing team during peak demand.
Lower labor cost per letter and a measurable return on investment.
Illustrative results
How the opportunity scales
Each example assumes a $75 loaded hourly cost and 90% year-one adoption. Your results will reflect your operating inputs.
Homeowners
Regional homeowners operation
Steady property volume with moderate review activity.
Catastrophe response
CAT-heavy claims team
High correspondence volume during concentrated demand.
Commercial property
Commercial property team
Complex correspondence with longer drafting and review cycles.
Capacity equivalent uses 1,800 productive hours per FTE year. It describes work capacity, not a staffing recommendation.
Interpreting the result
Capacity value is not the same as budget savings
The calculator estimates the economic value of time returned to the operation. Realized savings depend on how that capacity is used.
Included in the estimate
- Claim and letter volume.
- Drafting and review time saved.
- Loaded labor cost and year-one adoption.
- Quoted investment for ROI and payback.
Not assumed
- Headcount reduction.
- Indemnity savings.
- Litigation or LAE impact without supporting baseline data.
- Guaranteed performance.