AI
Articles on AI in insurance claims, including automation, claim letter generation, carrier workflows, and practical guidance for claims teams.
Articles
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Navigating New AI Compliance Mandates: What P&C Claims Leaders Need to Know in 2026
Property and casualty (P&C) claims leaders entering 2026 are required to confront stringent new mandates surrounding the use of artificial intelligence in claims handling and correspondence. Regulators at both state and national levels have implemented…
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Voltaire Successfully Completes SOC 2 Type 2 Audit
Leading AI-powered claims correspondence platform for P&C insurers achieves rigorous security certification LAS VEGAS, Jan. 29, 2026 /PRNewswire/ — Voltaire (https://voltaire.claims), the new leader in AI-powered claims correspondence for property and casualty insurance carriers, successfully completed its…
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INTRConnect 2026: Voltaire’s Top 3 Conference Sessions for 2026 P&C Trends
Voltaire spent three days with claims, operations, and technology teams comparing notes on what changed in the last year. For this post, we’ve highlighted some of our favorite sessions at the show that tied into…
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Voltaire Wins Multiple Best in Biz Awards, Recognized as One of the Most Innovative AI Companies in the US
AI-powered claims correspondence platform earns top honors from independent panel of editors and reporters from leading North American publications NEW YORK, Jan. 14, 2026 /PRNewswire/ — Voltaire, the new leader in AI-powered claims correspondence for property and casualty insurance…
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Actionable AI that Adjusters Actually Adopt: About Voltaire’s Recent PC360 Webcast with TSI Adjusters
In a recent webcast titled “Actionable AI that Adjusters Actually Adopt: Strategies to Realize 200% Plus ROI,” Property Casualty 360 hosted Cylus Watson, President and Head of Voice of Customer at Voltaire, and Jo Farris,…
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Connected Claims 2025: Yo Kwon Interviews the Director of Claims at Heritage Insurance about AI and Voltaire
At Connected Claims 2025, Melissa dos Santos, Director of Claims at Heritage Insurance, joined Yo Sub Kwon, CEO of Voltaire on stage. Their session was titled, “Beyond the Hype: A Director’s Playbook for Generative AI…
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Voltaire to Serve as Gold Sponsor at Reuters Events Connected Claims USA 2025, Hosting Session on Claims Correspondence
AI-powered claims letter platform continues momentum by discussing claims transformation with a leading carrier at the industry’s premier event. ORLANDO, FL, October 22 — Voltaire, the new leader in AI-powered claims correspondence automation and compliance,…
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The Future of Claims Correspondence: A Conversation with Voltaire’s Yo Sub Kwon on Scouting for Growth with Sabine VanderLinden
In a recent interview with Sabine VanderLinden at the Scouting for Growth Podcast, Voltaire Founder and CEO Yo Sub Kwon discussed the latest from Voltaire and its impacts on carrier operations. A full recording of…
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Why do claims adjusters hate traditional customer communication management (CCM) tools?
Is hate a strong word? Well, imagine there is a single tool that, if improved, could move your job satisfaction from a 6/10 to a 9/10. That’s what adjusters tell us the difference means to…
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The AI Arms Race in P&C Claims: Why Carriers Must Act Now
The Claims Correspondence Shift: From Routine to High-Stakes Your adjusters used to copy and paste denial letters without a second thought. Those days are over. Plaintiff attorneys now deploy AI tools that scan every word…
