AI
Articles on AI in insurance claims, including automation, claim letter generation, carrier workflows, and practical guidance for claims teams.
Articles
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Field Notes from the Compendium: Part 4
22 more city-specific claims correspondence pages from the Claims Correspondence Compendium, state deadlines, statutes, and local hazards by city.
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Field Notes from the Compendium: Part 3
22 more city-specific claims correspondence pages from the Voltaire Compendium: nine first-time states, partial-denial rules, and declared-emergency extensions.
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Field Notes from the Compendium: Part 2
22 more city-specific claims correspondence pages drawn from the Voltaire Compendium: state deadlines, statutes, and local hazard profiles by city.
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Field Notes from the Compendium: Part 1
Localized claims correspondence: 24 city-specific pages drawn from the Claims Correspondence Compendium with state deadlines and local hazard profiles.
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Closing the Gap: Why AI Governance in Insurance is Failing and How to Fix It
Learn how gaps in AI governance contribute to underperformance in 44% of insurance AI projects, and how to build a compliant claims automation program.
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Voltaire Launches the Claims Correspondence Compendium, a Free Public Resource for Claim Letter Compliance Across North American Jurisdictions and Lines of Business
New educational reference center from the leading AI-powered claims correspondence platform catalogs 50+ jurisdictions, dozens of letter types, and 9 P&C LOBs as claims correspondence is increasingly impacted by AI-powered plaintiffs.
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Voltaire Recognized With Multiple Industry Honors, Named 2026 Stevie® Award Winner and PC360 Insurance Luminaries Finalist
AI-powered claims correspondence platform wins four Stevie® Awards — including two Gold — in The 24th Annual American Business Awards®, and is named a finalist in the 2026 PropertyCasualty360 Insurance Luminaries program NEW YORK —…
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Verisk Claims Report 2025: Navigating the Severity Paradox in a Low-Volume Market
The Verisk claims report 2025 shows property claim volumes at a 5-year low, but complexity is rising. Learn how to manage high-severity claims effectively.
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What Is AI Claims Correspondence — and Why Does the Old Way Keep Costing You?
A desk adjuster opens a claim file at 8:14 a.m. The insured’s roof failed during a windstorm. Coverage applies, but an endorsement modifies the deductible, and a special provision limits cosmetic damage. She needs to…
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An Overview of Regulatory Deadlines in P&C Claims Correspondence
In Texas, a property and casualty (P&C) carrier that misses a 15-day claims deadline can owe the policyholder up to $200,000 in statutory penalties. In Tennessee, an insurer has 30 calendar days just to acknowledge…





